Dakine's update on Shipping Information
At this time our online store remains fully operational. You may experience delays in shipping regarding the California Safe at Home Mandate. Our customer service teams are available to answer any questions via email and phone. As of now, warranty claims are still being accepted. We continue to closely monitor the situation and will post any new updates here. We encourage you to share the stoke and positivity while keeping those around you safe. Thank you.
General Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday). Please keep in mind that we get backlogged during peak holidays / seasons and it could take longer. If you have any questions about your order, please contact us by phone (1-573-303-3100) or email firstname.lastname@example.org.
If you would like to purchase outside of the United States, please visit one of our international sites by using the language selector in the top header.
If there are any issues with the delivery of an order, such as non-delivery or damage to products, Dakine.com must be notified within 14 days of the shipping date or we will be unable to assist with replacement or refund. Please contact email@example.com ASAP.
Standard Flat Rate Shipping: FedEx Economy
Physical addresses only. Not available for PO Box and APO/FPO addresses.
Continental US Standard Flat Rate: $10
Oversized Shipping Cost: Standard Flat Rate $10 + $15 per oversized item
Alaska | Hawaii Standard AK / HI Flat Rate: $30
Alaska | Hawaii Oversized Cost: $30 + $15 per oversized item
Oversize Items: Luggage, Ski/Snowboard Roller Bags, Large Boot Carry Bags, Surfboard Bags, Pickup Pads, & Bike Roller Bag.
At this time, Dakine is not offering 2-day service.
Freight Forwarders: Dakine does not ship to Freight Forwarders under any circumstances. Dakine ships via FedEx and currently does not offer delivery services to PO Boxes or APO/FPO addresses.
Dakine Mail Order and its carriers will not be shipping or delivering on:
- New Year's Eve
- New Year's Day
- Presidents' Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
- Day after Christmas Day